Our advisers


Fay Brighton

Branch Manager – Braintree

I started my travel role with the Society as a Trainee Consultant and have worked my way up through the years to a management position. In 2010, I took a 4 month trip around South East Asia which has helped me specialise in arranging trips to this area.
I am very passionate about travel and have been fortunate enough to visit many destinations both through work and personally. Other than loving Asia, I also enjoy travelling to the Caribbean and have visited many of the different islands.
I love meeting new people, and finding clients their perfect holiday is definitely one of the best parts of the job for me.

Get in touch with Fay at our Braintree Travel Branch

Donna Hyde

Senior Travel Accountant and Consultant – Braintree

I have travelled to a variety of places including Rhodes, Corfu, Menorca, Paris, Belgium, Florida, Barbados and the Bahamas.

I’ve worked for the Chelmsford Star Co-op since 1987 and moved to the Co-operative Travel department in 1990.

Get in touch with Helen at our Braintree Travel Branch

Susie Hyett

Travel Consultant – Braintree

I have been in travel for over 36 years, and have built up a huge amount of knowledge and experience working in various positions at different agencies.

I was nominated ‘Colleague of the Year 2017’ for the whole of Chelmsford Star Co-op, which was a personal achievement.

My passion is the Far East and Africa having been brought up in Singapore and I have been lucky to go on several safaris to South Africa and Kenya.

I absolutely love meeting people and pride myself on giving good customer service and finding them, in some cases, the holiday of a lifetime. The majority of my clients have moved with me wherever I have worked in the travel industry.

Get in touch with Susie at our Braintree Travel Branch

Helen Meacher

Travel Consultant – Braintree

I have worked in travel for 12 years, 11 of those here at the Co-operative Travel: Braintree.

My favourite holiday destinations are Sardinia and Sicily for their fantastic cuisine, beaches & scenery. I have toured the whole island of Sicily and can recommend some amazing hotels there.

I love putting together tailor made itineraries for the USA, Far East & Australasia, ensuring that all my clients’ specific needs and requirements are met.

Cruise is another area I enjoy selling and I have been lucky enough to view a selection of ships to gain first-hand knowledge to guide my customers towards their perfect Cruise holiday.

Get in touch with Helen at our Braintree Travel Branch

Gemma Fullwood

Branch Manager – Chelmsford

I started my travel career as an air stewardess for Virgin, which has given me a unique insight into the travel industry. From there, I moved to Virgin Holidays before becoming a Business Development Manager for Cosmos. I moved to Co-op Travel in Chelmsford in late 2023, and I am enjoying it very much.

Although I have travelled to many places over the world, my favourite destination (at the moment!) is Florida, specifically the Florida Keys. I am hoping to take my three children there soon – plus a trip to Orlando, of course!

I love meeting our clients and learning what would make their holiday a dream holiday, then doing everything in my power to give them exactly that. It’s such a wonderful feeling to hear how they got on once they return.

Get in touch with Gemma at our Chelmsford Travel Branch

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