As an independent travel agent our priority is to ensure that all of our customers currently out in resort get back safely to the UK safely.
We are contacting customers who are currently on holiday with Thomas Cook by telephone and email and helping them with their journey home. As the Civil Aviation Authority (CAA) provide full details of travel arrangements we will make sure our customers are kept fully up to date.
For full information on Thomas Cook updates:
Overseas phone: +44 1753 330 330
UK freephone: 0300 303 2800
If you have future bookings through Chelmsford Star Co-operative Travel with Thomas Cook, our team will contact you in the near future.
We would like to reassure our customers that their package holiday with Co-operative Travel is financially protected under the CAA ATOL scheme.